Dutch professor Jos Lemmink appointed to Canon-Océ Endowed Chair in Business Services Innovation at the Venlo campus of Maastricht University
3 May 2011
One of the reasons why Canon made a public offer for the shares of Océ was the innovative power of Océ in developing new document-related services. Océ, the newest member of the global Canon Group, is spearheading an innovative knowledge center in Venlo known as Document Services Valley where specialists develop new services related to documents. The Dutch Ministry of Economic Affairs and the Province of Limburg granted Document Services Valley a subsidy of EUR 1.2 million in November 2010 towards the establishment of an open innovation center. Companies, governments and knowledge institutes will work together within this center to research and develop document services.
Professor appointed to Canon-Océ Endowed Chair
Academic alliance between Océ, Canon, Maastricht University and Municipality of Venlo
Jos Lemmink, respected worldwide as an academic authority in services marketing and management
Promoting innovation and knowledge development in the vicinity of Venlo, Océ’s home town
Innovative knowledge center known as Document Services Valley established to develop document-related services
Quote
“I am delighted to be appointed to the Canon-Océ Endowed Chair. The challenge of developing new ways of managing, storing, transferring and retrieving documents is fully in line with the way in which organizations increasingly work. Control of the overall document flow can be executed more efficiently and at lower cost through the application of new services related to documents.”
Professor Jos Lemmink, Dean of the School of Business and Economics, Maastricht University
Contact information
For more information, please contact:
Océ
Nick Gale
Manager Media Relations
Tel. +31 (0)77 359 5628
E-mail nick.gale@oce.com
Canon
Richard Berger
Manager, Global PR
Tel. +81 (0)3 5482 8055
E-mail richard.berger@canon.co.jp
Maastricht University
Caroline Roulaux
Press Officer, Marketing & Communications
Tel. +31 (0)43 388 5229
E-mail caroline.roulaux@maastrichtuniversity.nl
Municipality of Venlo
Remco Hoogstraten
Communication Advisor
Tel. +31 (0)77 359 6317
E-mail r.hoogstraten@venlo.nl
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Professor Jos Lemmink appointed to Canon-Océ Endowed Chair
Academic alliance between Océ, Canon, Maastricht University and Municipality of Venlo
Tokyo, Japan; Venlo, The Netherlands, 3 May 2011 - Professor Jos Lemmink has been appointed to the Canon-Océ Endowed Chair in Business Services Innovation. The Endowed Chair will promote innovation and knowledge development in the vicinity of Venlo, the home city of Océ, an international leader in digital document management and a Canon Group company since March 2010.
The Endowed Chair in Business Services Innovation was presented to the Mayor of Venlo by Mr. Fujio Mitarai, Chairman and CEO of Canon Inc., during his visit to Venlo in October 2010. The Chair is to be established at the Venlo campus of Maastricht University. Canon and Océ intend to jointly fund the Endowed Chair for a period of five years. Developing new services related to documents is an interesting growth market for the Canon-Océ combination.
Academic research, commercial opportunities
Maastricht University has been exploring these document-related services intensely. Professor Lemmink, a Dutch national, is currently Dean of the School of Business and Economics at Maastricht University and respected worldwide as an academic authority in services marketing and management. “I am delighted to be appointed to the Canon-Océ Endowed Chair,” he said. “The challenge of developing new ways of managing, storing, transferring and retrieving documents is fully in line with the way in which organizations increasingly work. Control of the overall document flow can be executed more efficiently and at lower cost through the application of new services related to documents.”
One of the reasons why Canon made a public offer for the shares of Océ was the innovative power of Océ in developing new document-related services. Océ, the newest member of the global Canon Group, is spearheading an innovative knowledge center in Venlo known as Document Services Valley where specialists develop new services related to documents. The Dutch Ministry of Economic Affairs and the Province of Limburg granted Document Services Valley a subsidy of EUR 1.2 million in November 2010 towards the establishment of an open innovation center. Companies, governments and knowledge institutes will work together within this center to research and develop document services.
The appointment of Professor Dr. J.G.A.M. Lemmink to the Canon-Océ Endowed Chair in Business Services Innovation, effective 1 May 2011, marks the next step in this convincing and compelling cooperation between academic analysis and the international document services community. In addition to this new role, Lemmink is also professor of Marketing and founder of the Service Science Factory. In recent years, he has been a business services innovation consultant for organizations ranging from Océ to the European Commission.
Born in 1957, Lemmink holds a degree in Business Administration from the University of Groningen, in the northern Netherlands, and a Ph.D from Maastricht University. He was a market researcher for the Dutch Postal Services and Telecommunication and visiting professor or Fellow at various universities in Australia, Belgium, Mexico and the United States. He has published extensively on service quality management. His research interests concern service management and marketing, analyses of service processes and marketing and new media. He was editor-in-chief of the International Journal of Service Industry Management.
About Océ
Océ is one of the leading providers of document management and printing for professionals. The Océ offering includes office printing and copying systems, high speed digital production printers and wide format printing systems for both technical documentation and color display graphics. Océ is also a foremost supplier of document management outsourcing. Many of the Fortune Global 500 companies and leading commercial printers are Océ customers. The company was founded in 1877. With headquarters in Venlo, The Netherlands, Océ is active in over 100 countries and employs more than 20,000 people worldwide. Total revenues in financial 2010 amounted to approximately €2.7 billion. Océ is listed on Euronext in Amsterdam. For more information visit www.oce.com.
Océ and Canon: Stronger together
In 2010 Océ joined the Canon Group of companies with headquarters in Tokyo, Japan, to create the global leader in the printing industry. Canon develops, manufactures and markets a growing line-up of copying machines, printers, cameras, optical and other products that meet a diverse range of customer needs. The Canon Group comprises over 197,000 employees worldwide. Global net sales in 2010 were more than USD 45 billion. For more information visit www.canon.com.
About Canon Inc.
Canon Inc., headquartered in Tokyo, Japan, is a leader in the fields of professional and consumer imaging equipment and information systems. Canon’s extensive range of products includes copying machines, inkjet and laser printers, cameras, video equipment, medical equipment and semiconductor-manufacturing equipment. Originally established in 1937 as Precision Optical Industry, Co., Ltd., a camera manufacturer, Canon has successfully diversified and globalized to become a worldwide industry leader in professional and consumer imaging systems and solutions. Now with over 197,000 employees worldwide, Canon has manufacturing and marketing subsidiaries in Japan, the Americas, Europe, Asia and Oceania; and a global R&D network with companies based in the United States, Europe, Asia and Australia. Canon’s consolidated net sales for fiscal 2010 amounted to more than USD 45 billion. For more information visit www.canon.com.
Maastricht University: Leading in Learning
Based in Europe, focused on the world. Maastricht University is a stimulating environment. Where research and teaching are complementary. Where innovation is our focus. Where talent can flourish. A truly student oriented research university.
Municipality of Venlo
Venlo is the city where the future is in the making. Promoting innovation and knowledge transfer in the region is an important focal point for the municipality. Venlo is located in both the heart of industrial Europe, close to the Ruhr area, as well as at the center of a hightech region, with companies like Océ, Philips, DSM and ASML and the technical universities of Eindhoven, Leuven and Aken.
Venlo is prominently positioned in the development of Cradle to Cradle as a creative economic concept and has taken the initiative to leverage the power of innovation within the region. A new C2C seat of learning and the C2C-Expolab give the Venlo region a sustainable innovative platform. In Venlo, deeds count more than words. It is the second top technology region of The Netherlands and the third Logistics center in the country. Together with the Agrobusiness Region Niederrhein, the Venlo region is the largest horticultural area in Europe. The preparations for Floriade 2012 are gathering pace and providing living proof of the sustainable innovative power of Venlo and the vicinity.